Privacy Policy

Welcome to Cozyvix. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on our website.

1. Information We Collect

When you use Cozyvix, we may collect the following types of information:

  • Personal Identification Information: such as your name, shipping address, email address, and phone number, used for order processing and customer service
  • Payment Information: securely processed by third-party payment providers; Cozyvix does not store your card details directly
  • Browsing and Device Information: including IP address, browser type, access times, and page activity, used to improve website functionality and understand user needs

 

2. How We Use Your Information

Your information is used primarily to:

  • Process and fulfill your orders
  • Provide customer support and communicate order updates
  • Improve our website and service quality
  • Send marketing communications and promotions with your consent

We do not sell or rent your personal information to any third parties.

 

3. Information Sharing and Disclosure

To provide our services, we may share your information with:

  • Service Providers: such as shipping companies, payment processors, and analytics services, to assist with order fulfillment and business operations
  • Legal Authorities: if required by law or to protect our rights

 

4. Data Security

Cozyvix implements strict security measures to protect your personal data during storage and transmission. All transactions are secured using industry-standard encryption to prevent unauthorized access or data breaches.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect anonymous usage data. You can manage or disable cookies via your browser settings; however, some website features may be affected.

 

6. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Please review it periodically.